This page sets out the current rules for using Alawin, organised by topic so each section is easy to find. We compared the supplied wording against earlier versions before publishing this summary. Where a genuine change is identified, it appears next to the relevant rule for clarity. Sections without confirmed updates are presented as originally supplied.

Alawin Operator and Licence Details

Alawin operates under Alawin Entertainment N.V., the entity responsible for the platform.

The casino holds a Curacao licence, registered under licence number OGL/2024/1765/0642.

These Terms and Conditions govern the use of the Alawin casino platform by registered players.

No detected changes since 12 September 2024.

Account Registration at Alawin

New players create an account using email registration, providing accurate personal details.

Each player may hold only one active account with Alawin at any time.

Account details must match the identity documents used later for verification.

Last change: 3 February 2025
Was: Account registration previously required both an email address and a phone number at sign-up.
Now: Email registration is the standard sign-up method for new accounts.

Identity and Payment Verification

Identity, address and payment verification may be required before a withdrawal is approved.

Phone verification also forms part of the standard account confirmation process.

Alawin may request supporting documents when verification checks are triggered.

Last change: 19 June 2024
Was: Verification was previously required before the first deposit could be completed.
Now: Verification may be required before a withdrawal is processed.

Alawin Welcome Package Structure

The welcome package offers a total match of 300% up to NZ$4,000, plus 300 free spins across the first three deposits.

Each deposit stage carries its own match rate, maximum bonus and free spin allocation, with a minimum deposit of NZ$40 per stage.

No promo code is required to activate any stage of the welcome package.

  1. First Deposit Bonus: 150% up to NZ$1,500 plus 100 free spins, minimum deposit NZ$40, valid for 10 days;
  2. Second Deposit Bonus: 50% up to NZ$500 plus 50 free spins, minimum deposit NZ$40, valid for 10 days;
  3. Third Deposit Bonus: 100% up to NZ$2,000 plus 150 free spins, minimum deposit NZ$40, valid for 10 days.
Last change: 27 November 2024
Was: Welcome package previously totaled 200% up to NZ$3,000 across two deposits.
Now: Welcome package totals 300% up to NZ$4,000 across three deposits.

Wagering Requirements and Bonus Limits

Cash bonuses carry a wagering requirement of 35x the deposit and bonus amount combined.

Winnings from free spins carry a separate wagering requirement of 40x the free-spin winnings.

The maximum bonus bet is NZ$200 while an active casino bonus is being wagered.

Last change: 5 April 2025
Was: Wagering requirement was previously 30x the deposit and bonus amount.
Now: Wagering requirement is 35x the deposit and bonus amount.

Reload Offers, Cashback and VIP Benefits

Weekend Reload provides 50% up to NZ$1,500 plus 75 free spins, alongside a standard reload of 55 free spins.

Daily Cashback returns 15% up to NZ$800, while Live Cashback returns 25% up to NZ$500.

The VIP programme spans five levels, offering higher withdrawal limits, daily cashback up to 15% and VIP Elite Club benefits.

  • Coins collected through gameplay;
  • a Shop for redeeming rewards;
  • Weekly Challenges and One-Time Challenges;
  • the Wheel of Fortune feature.
Last change: 14 January 2025
Was: Daily Cashback previously returned 10% up to NZ$600.
Now: Daily Cashback returns 15% up to NZ$800.

Deposit and Withdrawal Methods at Alawin

Alawin supports deposits in NZD, EUR, USD, USDT, BTC, ETH, LTC, BCH, XRP, USDC, SOL and BNB.

Deposits range from NZ$20 to NZ$10,000, while withdrawals range from NZ$50 to NZ$10,000 per request, and players can review current options at the official Alawin website.

  • Pay by Card, Skrill, NTLR and MiFinity;
  • USDT ERC20, USDT Solana, USDT BEP20 and USDT TRC20;
  • Bitcoin, Ethereum, Litecoin, Bitcoin Cash and TRX;
  • USDC, BNB, DOGE, Solana, USDC Solana and Cardano.

Withdrawal methods include Withdraw to Card, Bank Transfer, Skrill, MiFinity and the cryptocurrency options listed above.

No detected changes since 12 September 2024.

Withdrawal Processing and Cashout Limits

Withdrawals are usually processed within 3 business days after approval.

Daily withdrawal limits range from NZ$1,000 to NZ$3,000, depending on VIP level.

Monthly withdrawal limits range from NZ$14,000 to NZ$40,000, depending on VIP level, and higher VIP tiers unlock increased limits.

Last change: 22 August 2024
Was: Withdrawals were previously processed within 5 business days after approval.
Now: Withdrawals are usually processed within 3 business days after approval.

Support Channels and Contact

Alawin offers support through live chat and email for account and payment queries.

Players can reach the support team directly at support@alawin.com for further assistance.

No detected changes since 12 September 2024.